Our Office / Policies / Billing

Appointments

Receptionists are available daily from 8:00 a.m. to 5:00 p.m. to help schedule a convenient appointment for you. An initial consultation may take an hour, so please allow yourself sufficient time. Follow-up examinations require 15-30 minutes. We make every effort to see our patients promptly, and we ask that you arrive at the appointed time. Unfortunately, emergencies do arise and, occasionally, we fall behind schedule. Your patience is greatly appreciated. If you wish to change an appointment, please notify us at least 24 hours in advance. This courtesy will enable us to schedule another patient in your place.

Notice of Privacy Practices

Privacy Officer available at 760-631-3000.

Effective April 14, 2003
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. This Notice also describes your rights and certain obligations we have regarding the use and disclosure of medical information.

We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at the medical practice. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by THE NEUROLOGY CENTER, whether made by medical practice personnel or your neurology provider.

Billing

We appreciate your payment at the time of service. If you have a managed care plan, please confirm that we have received prior authorization for your visit. You are responsible for payment of all charges, regardless of any insurance coverage you may have. We can provide you with an itemized statement for you to submit to your insurance company. You may use your personal check, MasterCard or Visa. If you need to arrange a payment plan, please ask for an appointment with our business office.

You can call us at 760-631-3020.